This website ("Site") is owned and operated by Epson Australia Pty Limited (Epson) ABN 91 002 625 783 of Level 7, 90 Arthur Street, North Sydney, NSW 2060, Australia ("Epson").
By choosing to use this Site or to download software for our products, (“Software”), which includes any patches, firmware upgrades or other product information (all of which is collectively called “Materials”), you accept the following terms and conditions ("Terms of Use").
If you do not accept the Terms of Use, you must not use the Site or download Materials.
In addition to the Terms of Use, other Epson websites and Software may have specific terms and conditions of use which you will need to accept before making use of them.
If you are making purchases on Epson websites, please read the relevant Terms & Conditions of Sale which will apply to your purchases.
All Materials, and all text, images, sounds, audio and video, trade marks, other software, interferences, website structure, layout and design, copyright, works and any other material displayed on the Site on or accessible via the Site and all intellectual property rights in them are owned by Epson or its licensors and must not be distributed, modified, reproduced or used, in whole or in part, without Epson's prior written consent.
You may download Materials to a single stand-alone computer for your personal and non-commercial use, provided you comply with all copyright and other proprietary notices on the Site.
You agree that:
A reference on the Site to any non-Epson products ("Third Party Products"), companies and non-Epson web sites (“Third Party Site”) is for information purposes only and should not be taken as an endorsement or recommendation of those Third Party Products or Third Party Sites by Epson.
Except that nothing in this clause excludes, restricts or modifies any warranties, guarantees, rights or remedies which cannot be excluded, restricted or modified under the Australian Consumer Law (“Schedule 2 of the Competition and Consumer Act 2010 (Cth) (the “Australian Consumer Law”), Epson makes no representations or warranties regarding the quality, safety or suitability for any purpose of any Third Party Products. You must order Third Party Products directly from the relevant third party vendor and all associated contracts, licences and warranties will be made between you and the relevant vendor and will not involve Epson.
Epson does not assert any proprietary rights to any Third Party Products, services or brand names mentioned on this Site, which may be trademarked by their respective owners.
If you use a link from this Site to a Third Party Site, you acknowledge that Epson has no control over the content thereof and that Epson is not a party to any transaction you enter into on any Third Party Site.
Epson will take reasonable steps to ensure that all information about products on this Site is accurate and complete.
Except that nothing in these Terms of Use limits Epson’s liability in connection with a representation that cannot be excluded under the Australian Consumer Law, Epson reserves the right to correct any errors, inaccuracies or omissions or to change or update information on this Site at any time (including after you have submitted an order). Epson may accept, decline, or cancel any order due to an error, inaccuracy or omission. For example, if a product’s listed price is incorrect, Epson may cancel the order placed for the product regardless of whether Epson has received payment or not. If your order is cancelled, Epson will refund any amounts paid.
You must make and rely on your own enquiries regarding the suitability of any Epson product for your intended performance or use requirements. Except that nothing in this clause excludes, restricts or modifies any warranties, guarantees, rights or remedies which cannot be excluded, restricted or modified under the Australian Consumer Law, if you purchase an Epson product that does not meet your intended performance or use requirements, Epson will not be liable to you for any consequential or indirect loss or damages, loss of profits or loss of revenue suffered as a result. Any pre-purchase questions regarding the specifications or performance characteristics of any Epson products should be directed as follows:
If you download Software from the Site, your use of the Software will be governed by the terms of any license agreement for that Software that will be made available to you, and which that you must accept before installing the Software. Epson (or the relevant Software supplier) will retain full ownership of the Software and all associated intellectual property rights. You must not redistribute, sell, decompile, reverse engineer or otherwise convert the Software to a human-readable form.
Epson printers are designed to function only with genuine Epson ink cartridges and not with third party ink or cartridges. By downloading and installing any software or firmware upgrade for your printer, you understand and agree that after such installation, your printer may not function, either properly or at all, unless you use genuine Epson ink cartridges.
By downloading and installing Software from the Site (or from any other site authorised by Epson), you acknowledge and agree that such Software is intended to maintain the performance and functionality of your Epson product according to its original design, configuration and specifications.
Except that nothing in this clause excludes, restricts or modifies any warranties, guarantees, rights or remedies which cannot be excluded, restricted or modified under the Australian Consumer Law:
Epson shall be free to use any feedback you may provide to it in relation to this Site for any purpose it considers appropriate.
Epson may revise these Terms of Use from time to time. Each time you visit this Site you should review these Terms of Use.
The laws of New South Wales, Australia govern the Terms of Use.
To assist consumers in locating Epson resellers, we have included "Where to Buy" buttons that links to the Where to Buy Epson webpage which lists Epson resellers. This is not an exhaustive list of all the dealerships who stock Epson product. Except that nothing in this clause excludes, restricts or modifies any warranties, guarantees, rights or remedies which cannot be excluded under the Australian Consumer Law, we do not warrant the accuracy of this list, we do not make any recommendations or endorsements of firms either appearing or not appearing in this list. We suggest that you phone ahead before visiting any dealer to ensure that they have Software and products for sale or demonstration. If you experience difficulties in locating a dealer, then please phone Epson customer service on 1300 361 054 or click on the Customer Service Pre-Sales, fill out the form and submit.
You acknowledge that you have read the Epson Privacy Statement and agree with the terms of the statement. You consent to our use of your personal information in accordance with the terms and for the purposes set forth in the abovementioned privacy statement.
Nothing in these Terms of Use apply where it would exclude, restrict or modify any right or remedy you may have under the Australian Consumer Law if such right or remedy cannot lawfully be excluded, restricted or modified.
Notwithstanding anything to the contrary in these Terms of Use, if you acquire goods and services from Epson as a consumer under the Australian Consumer Law, they come with statutory guarantees under the Australian Consumer Law that are not excluded by these Terms of Use.
The statutory guarantees include (without limitation) the following:
To the extent that Epson fails to comply with a consumer guarantee applicable to you under the Australian Consumer Law, you are entitled to the remedies as set out in the Australian Consumer Law including but not limited to:
These Terms of Use are to be read in conjunction with:
If you have any questions about these Terms of Use, the practices of this Site, or your dealings with this Site, please phone 1300 361 054 or https://www.epson.com.au/support/.