WorkForce Enterprise WF-M21000
- Faster performanceFast First Print Out Time of 4.9 seconds and print speeds of up to 100 ppm.
- High capacity ink yieldUsers can print up to 120,000 pages in black without changing cartridges
- Improved finishing capabilityAdvanced finishing options such as booklet folding and hole punch
- Powerful scanning capabilitywide range of paper thickness and advanced scanning quality
- Minimal User InterventionHigh yield consumables combined with PrecisionCore Heat Free technology ensures hassle-free operation for longer
- Powered by PrecisionCoreSimple. Smart. Clean. PrecisionCore is advanced printing technology engineered by Epson to power the world’s top performing printers.
- Works with Epson Remote Services Cloud-based, advanced diagnosis of Epson printers and MFPs
- Breakthrough speed that takes business productivity to a whole new level – 100 ISO ppm1 (mono/colour), the fastest print speed in its class
- Quality and reliability without compromise – advanced Heat-Free PrecisionCore technology and a stationary line head deliver both speed and professional-quality output
- Make an impact while minimising costs – professional, high-resolution output (600 x 2400 dpi) from an extremely cost-effective network Multi-function Device
- Conserve energy – up to 84 percent lower power consumption than mono lasers during printing2
- Work smarter – dual-head, single-pass scanner simultaneously scans both sides of 2-sided documents at up to 110 ipm3
- Do more, with an intuitive user interface – scan to email or the cloud4 – all from a user-friendly 10.1" touchscreen
- Manage your printer fleet and keep costs in check – compatible with third-party software solutions for managing usage limitations, user authentication and more. Epson Device Admin software can also be utilised
- Expedite your workflow – 5,350-page maximum paper capacity5 (2,350 standard) for high-volume printing
- Print from wherever business takes you – featuring Epson Connect™, with a full suite of mobile printing capabilities6
- Optional professional finisher – the perfect solution for stacking, stapling, booklet-making, hole-punching and much more
- Mono and colour print speeds are measured in accordance with ISO/IEC 24734. Actual print times will vary based on system configuration, software, and page complexity. For more information, visit www.epson.com.au/printspeed.
- Epson saves up to 84% energy used while printing comparing the Epson WorkForce Enterprise WF-M21000 model with 28 competitive laser devices in the Australian 50 to 100ppm A3 mono MFD segment as at 1st August 2022.
- Based on 200 dpi, A4 size, in mono or colour.
- Requires an internet connection, a free Epson Connect account and a destination email address or cloud storage account. For a list of supported cloud services, visit epson.com.au/connect.
- With optional high-capacity input; 2,350-page capacity standard.
- Most features require an internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit www.epson.com.au/connect.
A powerful & professional printer that drives productivity for Enterprise
Discover excellent quality at incredibly high speeds. Enjoy consistently superb image quality at 600 x 2400dpi and print speeds up to 100 pages per minute in simplex and duplex.
Use up to 84% less energy compared to lasers1. By reducing the amount of consumables required in the printing process the WorkForce Enterprise reduces the environmental impact of print, by providing a energy-efficient solution. Enjoy the efficiency of a high paper capactiy of 5,350 sheets, and print up to 120K black2 without replenishing ink.
Built for business
PrecisonCore technology, the same platform used for Epson's commercial and industrial devices, provides a robust and reliable print solution that businesses can rely on. Optional embedded cost recovery and follow-me print solutions enable cost monitoring and waste reduction benefits.
PRECISIONCORE INKJET TECHNOLOGY
Epson's line head Heat-Free PrecisionCore is groundbreaking technology that delivers fast printing with superior quality results. A truly innovative system, PrecisionCore features Epson's advanced thin-film piezoelectric (TFP) elements, which are produced via the MEMS manufacturing process, based on semiconductor micro-fabrication techniques. At the core of this proprietary technology is the PrecisionCore MicroTFP print chip, a digital chip that does not use heat to eject ink and prints at the micron level — 1/100th the size of a human hair. It's this extraordinary focus on accuracy and detail that enables PrecisionCore to deliver revolutionary results, and no heat also means less power consumption, fewer consumables and less intervention, which saves you time and money.
High performance, low intervention
Keep your business moving with WorkForce Enterprise. Forget frequent time-wasting interruptions to change consumables, deal with supplies mis-management, fix problems or wait for IT support. Just concentrate on smooth, on-demand business printing.
Predictable print costs
Available as part of a Managed Print Service, WorkForce Enterprise printers can help to create a distributed printer fleet that both handles the demands of busy workgroups and delivers predictable print costs and savings.
Confidentiality and security
Epson provide Epson Print Admin (EPA), which is a cost recovery / scan workflow solution for security and streamlined process. The benefits include easy access, confidentiality and control, which all contribute to enhanced workflow. This is particularly useful where confidentiality and fast, direct access to prints is crucial. This includes senior management, legal and HR environments, and customer-facing staff like teachers, doctors, nurses and retail staff who can’t leave customers, patients or students while they go off to pick up prints.
Fast print speeds
Heat-Free PrecisionCore technology ensures each nozzle on the print head delivers. The result is ultra-fast print speeds that eclipse those of mono lasers. WorkForce Enterprise printers deliver professional quality, two-sided mono prints at ground breaking fast print speeds, making it easy to increase productivity, without compromising quality. Any project can be handled with speed and ease.
Ultra-sharp black text
Delivering perfectly round droplets and extremely accurate dot placement, these remarkable print heads ensure extraordinary output, whatever the application delivering brilliant, ultra-sharp text on plain and specialty papers.
Simple wireless connectivity
Connect to your wireless3 network in a snap — even the latest wireless standard, 802.11 n, is supported. No network? No problem. Wi-Fi Direct means no router is required1 enabling users to easily connect to wireless networks in seconds, allowing printing from virtually any room in the office.
Wired networking
Built-in Ethernet makes sharing the printer on your network quick and easy.
Productivity anytime, anywhere
Easily print from your tablet or smartphone using Epson Connect™. Supports Android™, Apple® iPad and iPhone, Chromebook™, Kindle Fire™, Mac® and Windows® devices. Wirelessly print documents, photos, emails and web pages whether at the office or on the go. You can also scan documents and save them to the cloud for easy access and collaboration.
Print from your iPad or iPhone
Apple® AirPrint™ makes it simple to print emails, photos, web pages and documents straight from your iPad or iPhone. There's no software to download, no drivers to install and no cables to connect. Your Apple device will automatically connect to the printer.
Professional finishing options
Epson Enterprise devices are compatible with optional finishers for professional document production. These include a staple finisher, which can shift, stack and enable hole punching.
Additionally, a Booklet finisher can enable both folding and saddle stitching output.
This greatly reduces the time required to create large amounts of materials and proposals, contributing to work efficiency.
- Epson saves up to 84% energy used while printing comparing the Epson WorkForce Enterprise WF-M21000 model with 28 competitive laser devices in the Australian 50 to 100ppm A3 mono MFD segment as at 1st August 2022.
- Replacement cartridge yields are based on ISO/IEC 24711 tests in Default Mode printing continuously. Black Yield of 120K pages achieved by two 60K cartridges. Both are required for operation.
- Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit www.epson.com.au/connect.
| Printing Technology | PrecisionCore drop on-demand line inkjet technology | |
| Maximum Print Resolution | 600 x 2400 dpi | |
| Print Speed1 | 100 ISO ppm (mono) | |
| Print Features | Simplex, Duplex, Collating, Rotate-sort, Mixed Paper Sizes, Secure Printing, Watermark, Poster Printing | |
| Mobile Printing and Scanning | |
|---|---|
| Epson Connect Solutions | Epson Email Print, Epson Remote Print, Epson iPrint™ App (iOS®, Android™), Epson Print and Scan App (Windows), Creative Print App (iOS, Android) |
| Other | Android printing, Fire™ OS printing, Mopria® Print Service, Easy Photo Scan, Scan to Cloud2 |
| Copy | |
|---|---|
| Copy Speed Flatbed3 | 100 ISO ppm (mono/colour) |
| Copy Speed ADF3 | 100 ISO ppm (simplex) |
| Copy Quantity | 1 – 9999 |
| Maximum Copy Size | A3 / 11" x 17"(maximum) |
| Copy Resolution (Input) Flatbed | 300 x 300, 300 x 600, 600 x 600 [dpi] |
| Copy Resolution (Input) ADF | 300 x 300, 600 x 600 [dpi] |
| Copy Resolution (Print) | 600 x 1200, 600 x 2400 [dpi] |
| Maximum Copy Resolution (Input) | 600 x 600 [dpi] |
| Copy Features | Automatic 1-sided to 2-sided, Fit to Page, Automatic Reduction and Enlargement (25 – 400%), ID Copy, Adjustable Copy Density, 1-sided to 2-sided, 2-sided to 1-sided, 2-sided to 2-sided, Adjustments – Density, Contrast, Colour, Sharpness, Mixed Size Originals |
| Scan | |
|---|---|
| Scanner Type | Colour flatbed/Automatic single-pass 2-sided ADF |
| Optical Resolution | 1200 dpi |
| Hardware Resolution | 1200 x 2400 dpi |
| Maximum Resolution | 9600 dpi interpolated |
| Scanner Speed | – A4 / Letter Simplex: 60 ipm – A4 / Letter Duplex: 85 ipm (Measured According to ISO/IEC 17991) – A3 Simplex: 30ipm |
| Maximum Scan Bed Size | 297 x 1431.8 mm / 11.7 x 17'' |
| Scan Functions | Scan to PC (USB and network), Scan to Cloud2, Scan to Email (SSL), Network Folder, LDAP Support, Scan to Memory Card/Flash Drive, Scan to PDF, Remove Shadows/Punch Holes, Density Adjustment |
| Duty Cycle4 | ||
|---|---|---|
| Max Duty Cycle | 400,000 pages per month | |
| Recommended Monthly Print Volume | 8,000 – 100,000 pages per month | |
| Fax (option) | |
|---|---|
| Type | Walk-up mono |
| Modem | Up to 33.6 Kbps |
| Receive Memory | 6 MB |
| Transmission Paper Size | Flatbed: A5, Half Letter, B5, Letter, A4, Legal, B4, A3, 11" x 17" ADF: A5, B5, Letter, A4, Legal, B4, A3, 11" x 17" |
| Receiving Paper Size | A5, Half Letter, B5, Letter, A4, Legal, B4, A3, 11" x 17" |
| Speed Dial Numbers | Up to 2,000 |
| Fax Features | Send/Receive/Fax to Email/Fax to Folder, Inbox, Password Delayed Send, Sharpness, Copy Ratio |
| Automatic Document Feeder | |
|---|---|
| Support Paper Thickness | 52 – 128 gsm |
| Capacity/Number of Originals | 150 sheets, 80 gsm |
| Automatic single-pass, 2-sided Scan/Copy/Fax | Yes |
| Connectivity | |
|---|---|
| Standard Connectivity | SuperSpeed USB 3.0 Wireless5 Wi-Fi Direct(optional)®5 Ethernet – 1000Base-T/100Base-TX/10Base-T NFC6 |
| Operating Systems | Windows 10, Windows 8, 8.1 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Windows Vista® (32-bit, 64-bit), Windows XP SP3 (32-bit), Windows XP Professional x64 Edition, Windows Server® 2003 SP28 – Windows Server 2016, Mac OS® X 10.6.8 – macOS™ 10.12.x9 |
| Paper Handling | |
|---|---|
| Maximum Paper Size | Standard cassette up to A3/11" x 17" Multipurpose tray 330.2 x 1200 mm / 13" x 47.2" |
| Paper Types | Plain Paper, Ultra-Premium Presentation Paper Matte, Premium Presentation Paper Matte, Presentation Paper Matte, envelopes and card stock up to 350 gsm (Note : Gloss Paper is not suitable) |
| Number of Paper Trays | 4 standard cassette trays and 1 multipurpose tray; optional high-capacity input |
| Input Paper Capacity | 2,350 sheets (550 x 4 standard trays, 150 x 1 multipurpose tray); optional high-capacity input: 3,000 sheets |
| Supported Paper Weights | Standard cassette trays: up to 160 gsm Multipurpose tray: up to 350 gsm Output Options Finisher/Stapler: up to 4,000 sheets with offset stacking Booklet-maker: up to 1,700 sheets (80gsm), up to 7 booklets x 20 sheets (90gsm) Hole-punch: 2/3 or 2/4 hole-punch |
| General | |
|---|---|
| Display | 9.0" colour touchscreen |
| Temperature | Operating: 10° – 35° C Storage: -20° – 40° C |
| Relative Humidity | Operating: 15 – 85% Storage: 5 – 85% (no condensation) |
| Noise Level | Less than 75 dB |
| Rated Voltage | AC 240 V |
| Rated Frequency | 50 – 60 Hz |
| Rated Current | 4.5 A |
| Power Consumption (Approximate) | Standalone Copy Printing: 180 W Ready Mode: 77 W Sleep Mode: 1.1 W Maximum Power Consumption: 320 W |
| Country of Origin | Indonesia |
| Weight and Dimensions (W x D x H) | Printer: 67.3 x 75.7 x 123.2 cm, 179 kg (printer), 186.1 kg (printer with supplies) Printer with optional Finisher/Stapler: 217.9 x 75.7 x 123.2 cm Printer with optional Finisher/Stapler and Booklet-maker: 2326.4 x 75.7 x 123.2 cm |
| What's in the Box | WorkForce Enterprise WF-M21000 MFP, instruction booklet, power cord, 2x DURABrite Pro Ink cartridges (2x Black ink cartridge) |
| Software Available7 | Epson printer driver, PCL 5 driver emulation6, PCL 6 driver emulation7, Adobe® PostScript® 3™, Document Capture Pro |
Epson products are designed to give highly reliable use and long life when used according to specifications. Epson advises that you should take all necessary steps to ensure the suitability of your Epson product for inclusion in your system, and recommends that you include fail-safe procedures and redundancy support or backup equipment in your system, to maintain the maximum safety margin and optimum product reliability.
Print Speeds
| Operation | Temperature: 10–35°C | Humidity: 15-85% (non-condensation) |
| Storage | Temperature: 20–40°C | Humidity: 5-85% (non-condensation) |
When duplex printing is selected and there is high ink density and coverage inside 9.4 mm of the document margins on the reverse page, throughput speed will be reduced to maintain output quality.
For further information on print speed, please visit Print Speed.
Mono and colour copy speeds are determined in accordance with ISO/IEC 29183. Individual results may vary depending on media and image type, media orientation, image processing, image scaling and other factors.
Cartridge yields are based on ISO/IEC 24711 tests in Default Mode printing continuously. Cartridge yields vary for reasons including images printed, print settings, temperature and humidity. Yields may be lower when printing infrequently or predominantly with one ink colour. All ink colours are used for printing and printer maintenance, and all colours have to be installed for printing. To ensure print quality, part of the ink from the installed cartridges is used for printer start up and a variable amount of ink remains in the cartridges after the "replace cartridge" signal is shown. For more information, visit Epson.
Media stored in high temperatures and high humidity can affect print performance. Epson recommends storing your chosen media in a standard office environment for at least 24 hrs before use.
For a list of recommended media that has been tested by Epson to provide optimal results, please contact us for more information.
Epson recommends using envelopes that open from the long edge. Short edge envelopes will cause decreased output quality. For window facing envelopes, Epson recommends using 100 gsm media or better.
For prints longer than 483 mm the printer will default to a plain paper setting which utilises a 600 x 1200 dpi printer resolution.
Not all media types are supported for PCL printing.
Epson understands that choosing the right media for your printer is critical to reproducing high quality results. Epson recommends you evaluate the performance of your chosen Epson printer with your preferred media type by arranging a demonstration with one of our Authorised Stockists or for more information contact us.
- Replacement cartridge yields are based on ISO/IEC 24711 tests in Default Mode printing continuously. Cartridge yields vary for reasons including images printed, print settings, temperature and humidity.
- Requires an Internet connection, a free Epson Connect account and a destination email address or cloud storage account. For a list of supported cloud services, visit www.epson.com.au/connect.
- Mono and colour copy speeds are determined in accordance with ISO/IEC 29183. Actual copy times will vary based on system configuration and page complexity.
- Duty cycle is the maximum number of pages the device can print in a peak month. The recommended monthly print volume is a figure that the device can handle consistently over the life of the device. It’s important to match this figure with the expected number of printed pages per month to ensure optimal performance. Choosing a device that does not match the recommended monthly print volumes, and therefore the expected lifetime print volume (recommended monthly print volume x 5 years) may affect device performance and service costs.
- Wi-Fi CERTIFIED™; level of performance subject to the range of the router being used. Wi-Fi Direct® may require printer software.
- Only printing and scanning are supported under Windows Server OS.
- Not all media types are supported for PCL printing.
View or Download additional information
WorkForce Enterprise A3 printers range
View PDFFind drivers, manuals and product setup for WorkForce Enterprise WF-M21000.
Go to Driver Downloads- Breakthrough speed that takes business productivity to a whole new level – 100 ISO ppm1 (mono/colour), the fastest print speed in its class
- Quality and reliability without compromise – advanced Heat-Free PrecisionCore technology and a stationary line head deliver both speed and professional-quality output
- Make an impact while minimising costs – professional, high-resolution output (600 x 2400 dpi) from an extremely cost-effective network Multi-function Device
- Conserve energy – up to 84 percent lower power consumption than mono lasers during printing2
- Work smarter – dual-head, single-pass scanner simultaneously scans both sides of 2-sided documents at up to 110 ipm3
- Do more, with an intuitive user interface – scan to email or the cloud4 – all from a user-friendly 10.1" touchscreen
- Manage your printer fleet and keep costs in check – compatible with third-party software solutions for managing usage limitations, user authentication and more. Epson Device Admin software can also be utilised
- Expedite your workflow – 5,350-page maximum paper capacity5 (2,350 standard) for high-volume printing
- Print from wherever business takes you – featuring Epson Connect™, with a full suite of mobile printing capabilities6
- Optional professional finisher – the perfect solution for stacking, stapling, booklet-making, hole-punching and much more
- Mono and colour print speeds are measured in accordance with ISO/IEC 24734. Actual print times will vary based on system configuration, software, and page complexity. For more information, visit www.epson.com.au/printspeed.
- Epson saves up to 84% energy used while printing comparing the Epson WorkForce Enterprise WF-M21000 model with 28 competitive laser devices in the Australian 50 to 100ppm A3 mono MFD segment as at 1st August 2022.
- Based on 200 dpi, A4 size, in mono or colour.
- Requires an internet connection, a free Epson Connect account and a destination email address or cloud storage account. For a list of supported cloud services, visit epson.com.au/connect.
- With optional high-capacity input; 2,350-page capacity standard.
- Most features require an internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit www.epson.com.au/connect.
A powerful & professional printer that drives productivity for Enterprise
Discover excellent quality at incredibly high speeds. Enjoy consistently superb image quality at 600 x 2400dpi and print speeds up to 100 pages per minute in simplex and duplex.
Use up to 84% less energy compared to lasers1. By reducing the amount of consumables required in the printing process the WorkForce Enterprise reduces the environmental impact of print, by providing a energy-efficient solution. Enjoy the efficiency of a high paper capactiy of 5,350 sheets, and print up to 120K black2 without replenishing ink.
Built for business
PrecisonCore technology, the same platform used for Epson's commercial and industrial devices, provides a robust and reliable print solution that businesses can rely on. Optional embedded cost recovery and follow-me print solutions enable cost monitoring and waste reduction benefits.
PRECISIONCORE INKJET TECHNOLOGY
Epson's line head Heat-Free PrecisionCore is groundbreaking technology that delivers fast printing with superior quality results. A truly innovative system, PrecisionCore features Epson's advanced thin-film piezoelectric (TFP) elements, which are produced via the MEMS manufacturing process, based on semiconductor micro-fabrication techniques. At the core of this proprietary technology is the PrecisionCore MicroTFP print chip, a digital chip that does not use heat to eject ink and prints at the micron level — 1/100th the size of a human hair. It's this extraordinary focus on accuracy and detail that enables PrecisionCore to deliver revolutionary results, and no heat also means less power consumption, fewer consumables and less intervention, which saves you time and money.
High performance, low intervention
Keep your business moving with WorkForce Enterprise. Forget frequent time-wasting interruptions to change consumables, deal with supplies mis-management, fix problems or wait for IT support. Just concentrate on smooth, on-demand business printing.
Predictable print costs
Available as part of a Managed Print Service, WorkForce Enterprise printers can help to create a distributed printer fleet that both handles the demands of busy workgroups and delivers predictable print costs and savings.
Confidentiality and security
Epson provide Epson Print Admin (EPA), which is a cost recovery / scan workflow solution for security and streamlined process. The benefits include easy access, confidentiality and control, which all contribute to enhanced workflow. This is particularly useful where confidentiality and fast, direct access to prints is crucial. This includes senior management, legal and HR environments, and customer-facing staff like teachers, doctors, nurses and retail staff who can’t leave customers, patients or students while they go off to pick up prints.
Fast print speeds
Heat-Free PrecisionCore technology ensures each nozzle on the print head delivers. The result is ultra-fast print speeds that eclipse those of mono lasers. WorkForce Enterprise printers deliver professional quality, two-sided mono prints at ground breaking fast print speeds, making it easy to increase productivity, without compromising quality. Any project can be handled with speed and ease.
Ultra-sharp black text
Delivering perfectly round droplets and extremely accurate dot placement, these remarkable print heads ensure extraordinary output, whatever the application delivering brilliant, ultra-sharp text on plain and specialty papers.
Simple wireless connectivity
Connect to your wireless3 network in a snap — even the latest wireless standard, 802.11 n, is supported. No network? No problem. Wi-Fi Direct means no router is required1 enabling users to easily connect to wireless networks in seconds, allowing printing from virtually any room in the office.
Wired networking
Built-in Ethernet makes sharing the printer on your network quick and easy.
Productivity anytime, anywhere
Easily print from your tablet or smartphone using Epson Connect™. Supports Android™, Apple® iPad and iPhone, Chromebook™, Kindle Fire™, Mac® and Windows® devices. Wirelessly print documents, photos, emails and web pages whether at the office or on the go. You can also scan documents and save them to the cloud for easy access and collaboration.
Print from your iPad or iPhone
Apple® AirPrint™ makes it simple to print emails, photos, web pages and documents straight from your iPad or iPhone. There's no software to download, no drivers to install and no cables to connect. Your Apple device will automatically connect to the printer.
Professional finishing options
Epson Enterprise devices are compatible with optional finishers for professional document production. These include a staple finisher, which can shift, stack and enable hole punching.
Additionally, a Booklet finisher can enable both folding and saddle stitching output.
This greatly reduces the time required to create large amounts of materials and proposals, contributing to work efficiency.
- Epson saves up to 84% energy used while printing comparing the Epson WorkForce Enterprise WF-M21000 model with 28 competitive laser devices in the Australian 50 to 100ppm A3 mono MFD segment as at 1st August 2022.
- Replacement cartridge yields are based on ISO/IEC 24711 tests in Default Mode printing continuously. Black Yield of 120K pages achieved by two 60K cartridges. Both are required for operation.
- Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit www.epson.com.au/connect.
| Printing Technology | PrecisionCore drop on-demand line inkjet technology | |
| Maximum Print Resolution | 600 x 2400 dpi | |
| Print Speed1 | 100 ISO ppm (mono) | |
| Print Features | Simplex, Duplex, Collating, Rotate-sort, Mixed Paper Sizes, Secure Printing, Watermark, Poster Printing | |
| Mobile Printing and Scanning | |
|---|---|
| Epson Connect Solutions | Epson Email Print, Epson Remote Print, Epson iPrint™ App (iOS®, Android™), Epson Print and Scan App (Windows), Creative Print App (iOS, Android) |
| Other | Android printing, Fire™ OS printing, Mopria® Print Service, Easy Photo Scan, Scan to Cloud2 |
| Copy | |
|---|---|
| Copy Speed Flatbed3 | 100 ISO ppm (mono/colour) |
| Copy Speed ADF3 | 100 ISO ppm (simplex) |
| Copy Quantity | 1 – 9999 |
| Maximum Copy Size | A3 / 11" x 17"(maximum) |
| Copy Resolution (Input) Flatbed | 300 x 300, 300 x 600, 600 x 600 [dpi] |
| Copy Resolution (Input) ADF | 300 x 300, 600 x 600 [dpi] |
| Copy Resolution (Print) | 600 x 1200, 600 x 2400 [dpi] |
| Maximum Copy Resolution (Input) | 600 x 600 [dpi] |
| Copy Features | Automatic 1-sided to 2-sided, Fit to Page, Automatic Reduction and Enlargement (25 – 400%), ID Copy, Adjustable Copy Density, 1-sided to 2-sided, 2-sided to 1-sided, 2-sided to 2-sided, Adjustments – Density, Contrast, Colour, Sharpness, Mixed Size Originals |
| Scan | |
|---|---|
| Scanner Type | Colour flatbed/Automatic single-pass 2-sided ADF |
| Optical Resolution | 1200 dpi |
| Hardware Resolution | 1200 x 2400 dpi |
| Maximum Resolution | 9600 dpi interpolated |
| Scanner Speed | – A4 / Letter Simplex: 60 ipm – A4 / Letter Duplex: 85 ipm (Measured According to ISO/IEC 17991) – A3 Simplex: 30ipm |
| Maximum Scan Bed Size | 297 x 1431.8 mm / 11.7 x 17'' |
| Scan Functions | Scan to PC (USB and network), Scan to Cloud2, Scan to Email (SSL), Network Folder, LDAP Support, Scan to Memory Card/Flash Drive, Scan to PDF, Remove Shadows/Punch Holes, Density Adjustment |
| Duty Cycle4 | ||
|---|---|---|
| Max Duty Cycle | 400,000 pages per month | |
| Recommended Monthly Print Volume | 8,000 – 100,000 pages per month | |
| Fax (option) | |
|---|---|
| Type | Walk-up mono |
| Modem | Up to 33.6 Kbps |
| Receive Memory | 6 MB |
| Transmission Paper Size | Flatbed: A5, Half Letter, B5, Letter, A4, Legal, B4, A3, 11" x 17" ADF: A5, B5, Letter, A4, Legal, B4, A3, 11" x 17" |
| Receiving Paper Size | A5, Half Letter, B5, Letter, A4, Legal, B4, A3, 11" x 17" |
| Speed Dial Numbers | Up to 2,000 |
| Fax Features | Send/Receive/Fax to Email/Fax to Folder, Inbox, Password Delayed Send, Sharpness, Copy Ratio |
| Automatic Document Feeder | |
|---|---|
| Support Paper Thickness | 52 – 128 gsm |
| Capacity/Number of Originals | 150 sheets, 80 gsm |
| Automatic single-pass, 2-sided Scan/Copy/Fax | Yes |
| Connectivity | |
|---|---|
| Standard Connectivity | SuperSpeed USB 3.0 Wireless5 Wi-Fi Direct(optional)®5 Ethernet – 1000Base-T/100Base-TX/10Base-T NFC6 |
| Operating Systems | Windows 10, Windows 8, 8.1 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Windows Vista® (32-bit, 64-bit), Windows XP SP3 (32-bit), Windows XP Professional x64 Edition, Windows Server® 2003 SP28 – Windows Server 2016, Mac OS® X 10.6.8 – macOS™ 10.12.x9 |
| Paper Handling | |
|---|---|
| Maximum Paper Size | Standard cassette up to A3/11" x 17" Multipurpose tray 330.2 x 1200 mm / 13" x 47.2" |
| Paper Types | Plain Paper, Ultra-Premium Presentation Paper Matte, Premium Presentation Paper Matte, Presentation Paper Matte, envelopes and card stock up to 350 gsm (Note : Gloss Paper is not suitable) |
| Number of Paper Trays | 4 standard cassette trays and 1 multipurpose tray; optional high-capacity input |
| Input Paper Capacity | 2,350 sheets (550 x 4 standard trays, 150 x 1 multipurpose tray); optional high-capacity input: 3,000 sheets |
| Supported Paper Weights | Standard cassette trays: up to 160 gsm Multipurpose tray: up to 350 gsm Output Options Finisher/Stapler: up to 4,000 sheets with offset stacking Booklet-maker: up to 1,700 sheets (80gsm), up to 7 booklets x 20 sheets (90gsm) Hole-punch: 2/3 or 2/4 hole-punch |
| General | |
|---|---|
| Display | 9.0" colour touchscreen |
| Temperature | Operating: 10° – 35° C Storage: -20° – 40° C |
| Relative Humidity | Operating: 15 – 85% Storage: 5 – 85% (no condensation) |
| Noise Level | Less than 75 dB |
| Rated Voltage | AC 240 V |
| Rated Frequency | 50 – 60 Hz |
| Rated Current | 4.5 A |
| Power Consumption (Approximate) | Standalone Copy Printing: 180 W Ready Mode: 77 W Sleep Mode: 1.1 W Maximum Power Consumption: 320 W |
| Country of Origin | Indonesia |
| Weight and Dimensions (W x D x H) | Printer: 67.3 x 75.7 x 123.2 cm, 179 kg (printer), 186.1 kg (printer with supplies) Printer with optional Finisher/Stapler: 217.9 x 75.7 x 123.2 cm Printer with optional Finisher/Stapler and Booklet-maker: 2326.4 x 75.7 x 123.2 cm |
| What's in the Box | WorkForce Enterprise WF-M21000 MFP, instruction booklet, power cord, 2x DURABrite Pro Ink cartridges (2x Black ink cartridge) |
| Software Available7 | Epson printer driver, PCL 5 driver emulation6, PCL 6 driver emulation7, Adobe® PostScript® 3™, Document Capture Pro |
Epson products are designed to give highly reliable use and long life when used according to specifications. Epson advises that you should take all necessary steps to ensure the suitability of your Epson product for inclusion in your system, and recommends that you include fail-safe procedures and redundancy support or backup equipment in your system, to maintain the maximum safety margin and optimum product reliability.
Print Speeds
| Operation | Temperature: 10–35°C | Humidity: 15-85% (non-condensation) |
| Storage | Temperature: 20–40°C | Humidity: 5-85% (non-condensation) |
When duplex printing is selected and there is high ink density and coverage inside 9.4 mm of the document margins on the reverse page, throughput speed will be reduced to maintain output quality.
For further information on print speed, please visit Print Speed.
Mono and colour copy speeds are determined in accordance with ISO/IEC 29183. Individual results may vary depending on media and image type, media orientation, image processing, image scaling and other factors.
Cartridge yields are based on ISO/IEC 24711 tests in Default Mode printing continuously. Cartridge yields vary for reasons including images printed, print settings, temperature and humidity. Yields may be lower when printing infrequently or predominantly with one ink colour. All ink colours are used for printing and printer maintenance, and all colours have to be installed for printing. To ensure print quality, part of the ink from the installed cartridges is used for printer start up and a variable amount of ink remains in the cartridges after the "replace cartridge" signal is shown. For more information, visit Epson.
Media stored in high temperatures and high humidity can affect print performance. Epson recommends storing your chosen media in a standard office environment for at least 24 hrs before use.
For a list of recommended media that has been tested by Epson to provide optimal results, please contact us for more information.
Epson recommends using envelopes that open from the long edge. Short edge envelopes will cause decreased output quality. For window facing envelopes, Epson recommends using 100 gsm media or better.
For prints longer than 483 mm the printer will default to a plain paper setting which utilises a 600 x 1200 dpi printer resolution.
Not all media types are supported for PCL printing.
Epson understands that choosing the right media for your printer is critical to reproducing high quality results. Epson recommends you evaluate the performance of your chosen Epson printer with your preferred media type by arranging a demonstration with one of our Authorised Stockists or for more information contact us.
- Replacement cartridge yields are based on ISO/IEC 24711 tests in Default Mode printing continuously. Cartridge yields vary for reasons including images printed, print settings, temperature and humidity.
- Requires an Internet connection, a free Epson Connect account and a destination email address or cloud storage account. For a list of supported cloud services, visit www.epson.com.au/connect.
- Mono and colour copy speeds are determined in accordance with ISO/IEC 29183. Actual copy times will vary based on system configuration and page complexity.
- Duty cycle is the maximum number of pages the device can print in a peak month. The recommended monthly print volume is a figure that the device can handle consistently over the life of the device. It’s important to match this figure with the expected number of printed pages per month to ensure optimal performance. Choosing a device that does not match the recommended monthly print volumes, and therefore the expected lifetime print volume (recommended monthly print volume x 5 years) may affect device performance and service costs.
- Wi-Fi CERTIFIED™; level of performance subject to the range of the router being used. Wi-Fi Direct® may require printer software.
- Only printing and scanning are supported under Windows Server OS.
- Not all media types are supported for PCL printing.