The ink cartridges used in the SureColor P6070, P7070, P8070 and P9070 large format printers have been superseded by new models due to necessary design and manufacturing changes.
For these new inks, the way the 'ink low' communication works in the printer status monitor has changed. This is due to the discontinuation in production of a component currently used within those ink cartridges.
Due to the change in components, ink consumption is now calculated based on the printing of different sized dots, and ink usage must now be estimated rather than accurately tracked. As a result, varying levels of ink could remain in each cartridge. The price of the cartridges has been reduced by 20% to reflect this change.
Customers will still benefit from the same high quality and high reliability of Epson genuine ink, which is not impacted by the change.
IMPORTANT: Before you install the new ink cartridge series in your printer for the first time, it is important that you update the firmware to the latest version. Refer to the table below for links to download the latest firmware for each model. Simply click the link and select the driver for your operating system. See here for a step-by-step video guide on how to update the firmware.
If the new cartridges are installed without performing the firmware update, your printer will display an error message and it will not function. This can be solved by following the instructions here.
Impacted Inks
| Product code | Old ink cartridge description |
|---|---|
| C13T770192~992 | 150 ml ink cartridge (P6070, P8070) |
| C13T770192~D92 | 150 ml ink cartridge (P7070, P9070) |
| C13T769192~992 | 350 ml ink cartridge (P6070, P8070) |
| C13T769192~D92 | 350 ml ink cartridge (P7070, P9070) |
| C13T680192~992 | 700 ml ink cartridge (P6070, P8070) |
| C13T680192~D92 | 700 ml ink cartridge (P7070, P9070) |
| Product code | New ink cartridge description |
|---|---|
| C13T54S192~992 | 150 ml ink cartridge (P6070, P8070) |
| C13T54S192~D92 | 150 ml ink cartridge (P7070, P9070) |
| C13T54W192~992 | 350 ml ink cartridge (P6070, P8070) |
| C13T54W192~D92 | 350 ml ink cartridge (P7070, P9070) |
| C13T55J192~992 | 700 ml ink cartridge (P6070, P8070) |
| C13T55J192~D92 | 700 ml ink cartridge (P7070, P9070) |
Frequently Asked Questions
The component was made by a third party who are unable to continue supply. Epson has been unable to find a compatible equivalent.
This missing component was only used in certain cartridges. Other cartridges will continue to be offered as usual.
As listed in the table above, this issue relates to C13T768xxx (700 ml), C13T769xxx (350 ml) & C13T770xxx (150 ml) printer ink cartridges. These cartridges are no longer available and have been replaced by C13T55Jxxx (700 ml), C13T54Wxxx (350 ml) & C13T54Sxxx (150 ml)
The printers are Epson SureColor P6070, P7070, P8070 and P9070.
Before you install the new ink cartridge series in your printer for the first time, it is important that you update the firmware to the latest version. Refer to the table above for links to download the latest firmware for each model. Simply click the link and select the driver for your operating system. If the new cartridges are installed without performing the firmware update, your printer will display an error message and it will not function. This can be solved by following the instructions here.
Due to the change in components, ink consumption is now calculated based on the printing of different sized dots. The number of dots and their size can vary depending on the resolution of the image to be printed. The removal of the sensor component means that ink usage must now be estimated rather than accurately tracked resulting in varying levels of ink being left in each cartridge at the time they request replacement. The price of the cartridges has been reduced by 20% to compensate for this change.
The amount of ink left in the cartridge will vary depending on a number of factors including the resolution and quality of printed images, image selection and print settings. The amount of ink left in each cartridge will vary depending on usage. To compensate, Epson has reduced the price of the ink cartridges by 20%.
The frequency of ink cartridge changes will vary depending on the resolution and quality of printed images.
