It is usually not possible to use Epson consumables in a printer model or a model variant for which they were not designed. In the case of media while this may be physically possible the results are usually less than optimal. Customers are recommended to speak with an Epson Authorised Reseller &/or to contact Epson directly before considering such action. The use of 3rd party supplies (particularly Options and Ink) is strongly discouraged. They can result in unpredictable print quality, print durability and printer reliability. While Epson will always try to assist customers, the unauthorised modification of equipment, use of incorrect &/or non-genuine consumables can invalidate warranty and the terms of extended support packages resulting in unexpected and often high costs.
IMPORTANT NOTICE
The previous ink cartridges used in this printer have been superseded by new models due to necessary design and manufacturing changes.
You may notice an increase in the amount of ink remaining in the new cartridges when the "Ink cartridge is expended" message appears and the cartridge is removed. This increase is normal and part of the necessary changes. It ensures your printer operation remains consistent and reliable. As a result, varying levels of ink could remain in each cartridge. The price of the new cartridges has been reduced by 20% to reflect this change.
Customers will still benefit from the same high quality and high reliability of Epson genuine ink, which is not impacted by the change.
It is important that you update your printer firmware to the latest version before inserting the new cartridges for the first time.
For details on the update process click
here. See here for a step-by-step video guide on how to update the firmware.
If you have inadvertently installed the new cartridge type without updating firmware, click here.
For more information click here.
If you have any further questions, please contact Epson customer support on 1300 361 054.
Both the old and new cartridges are currently available and able to be used; however, firmware must be updated to use the new cartridges. See full lists of both types below.
